LINE OA customization solutions
Expanding the limits of your LINE Official Accounts and improve relations with your customers, offer targeted services, and more!
Online platform solutions
Creating a platform that satisfies your business objectives and integrating custom-built systems to your existing operations
Social media integration solutions
Building a holistic system that support all your social medias, allowing you to offer a consistent seamless omni-channel experience to your customers
Customer experience design
Crafting an exceptional experience and journey for your customers’ throughout all touch-points
Discovery workshops
Not sure how to bring your business/tech ideas to life? Brainstorm with our experienced teams with our Vision, Product, Design, and Tech discovery workshops
Project objective:
To digitalize data collection of Shell gas station’s additional services and offer a digitalized experience for customers and staff.
Deliverables:
Co-created features, design UX/UI journey, and platform development which allows customers and staff to engage via Shell’s LINE Official Account in real time. The data collected from the platform is also stored and visible for Shell’s operation team to manage and monitor.
Project objective:
To deploy the ‘Customer Profiling’ feature via LINE Official Account and integrate the collected data with Salesforce
Deliverables:
Integration with Salesforce, UX/UI design for customer registration journey, and development of platform including OTP verification
Project objective:
Engage with TMA’s network of users (Aluminium Installer, Homeowner) for better product development and marketing communication
Deliverables:
Co-create features and platform development; highlighting with Aluminium installation job search and post function
Project objective:
LINE OA for lung patients to check Oxygen level and record for doctors’ review
Deliverables:
Design UX/UI from doctors’ interview and clients’ requirements & develop weekly Oxygen tracking system and data dashboard for doctors, so patients can still keep in touch with doctors wherever they physically are.
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ออมเลตไม่ได้แค่ยิงแอดหรือทำคอนเทนต์สวย ๆ
แต่เป็น “ทีมที่เข้าใจทั้งฝั่งแบรนด์ และเทคโนโลยีของ LINE แบบลึกสุด”
จะคิดแคมเปญ, จัดระบบหลังบ้าน, วางระบบ Member, เชื่อม CRM, ทำบอท…
เราทำให้ครบ จบในไข่ใบเดียว!
การทำให้ LINE OA กลายเป็นเครื่องมือสร้างยอดขาย และขยายความสัมพันธ์กับลูกค้าให้แน่นแฟ้น มันต้องมีอะไรมากกว่าแค่การเปิดบัญชี ไม่ว่าคุณจะเพิ่งเริ่มใช้ LINE OA หรือใช้อยู่แล้วแต่ยังรู้สึกว่า “มันยังไม่เวิร์กเท่าที่ควร” — นี่คือสิ่งที่เราดูแลให้คุณตั้งแต่ต้นจนจบ
รู้หรือไม่ว่า…ปัจจุบัน Social Media ไม่ได้มีไว้แค่อัปเดตหรือส่งโปรโมชั่นให้กับลูกค้าเพียงอย่างเดียว แต่คุณยังสามารถปิดการขายสินค้า หรือบริการผ่านช่องทางแชททันที โดยที่คุณไม่ต้องมีหน้าร้านให้ยุ่งยาก ไม่ต้องเสียเวลาสร้างหน้าเว็บไซต์ เพียงแค่ใช้ Social Commerce พร้อม 3 เทคนิคทำอย่างไรให้ปัง!
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Software Application
Development
Dec 2022
Top 10 Finalists
Oct 2022
Thai Representative
Sep 2022
Global Startup Accelerator
(Singapore-Thailand)
Top 10 Finalists
Jan 2022
Highway to 100 unicorns (APAC)
Thai Startup Representative
Nov 2021
Katalyst Accelerator
Winner
Oct 2021
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Thonburi Healthcare Group (THG)
CX Design
Client’s objective :
Due to unoptimized customer experience on THG Live application, client has engaged Omelet to revamp UX/UI of the platform
Omelet’s deliverables :
ECOLIFE
CX Design
Client’s objective :
ECOLIFE is embarking on an exciting journey to redesign and enhance their existing system. By refining the platform, we aim to provide users with a more seamless and engaging experience in discovering and participating in eco-friendly activities that contribute to sustainability and climate action.
Omelet’s deliverables :
FHI – TESTMENOW
CX Design
Client’s objective :
Testmenow.com aims to provide a seamless and accessible digital platform where users may find credible health information and arrange appointments at partner clinics for sexually transmitted infection (STI) testing and consultations.
Omelet’s deliverables :
User Analysis
Mood board
UX/UI design for new website
Shell Go+
LINE OA Solution
Client’s objective :
Shell requires that GO+ members can connect with LINE OA to accumulate points, redeem rewards, and receive exclusive privileges as part of their GO+ membership.
Omelet’s deliverables :
UX/UI design and develop system on LINE OA for users to click GO+ button can send Action message for Register or Login GO+ member
Thai Metal Aluminium (TMA)
LINE OA Solution
Client’s objective :
Engage with TMA’s network of users (Aluminium Installer, Homeowner) for better product development and marketing communication
Omelet’s deliverables :
DON MUANG TOLLWAY
Visioning Workshop
Client’s objective :
To create a system that will collect useful customer information that DMT can leverage for future campaigns or enhancements
Omelet’s deliverables :
AMWAY THAILAND
One LINE OA for ALL
Client’s objective :
To develop Amway’s LINE OA to serve 4 strategic areas; social commerce, CRM, personal management and network expansion
Omelet’s deliverables :
PRUDENTIAL THAILAND
Online Insurance Responsive Website
Client’s objective :
To design an engaging customer experience for Prudential’s new online insurance website considering both consumers’ engagement and Prudential’s longstanding heritage as well as optimizing for mobile-first experience
Omelet’s deliverables :
STASHAWAY THAILAND
Zendesk Integration
Client’s objective :
To connect LINE OA to the existing customer service software; Zendesk, to serve customers based in Thailand
Omelet’s deliverables :
DEPA THAILAND
Realtime COVID-19 Updates
Client’s objective :
To create a website that monitors and displays realtime statistics and data regarding the COVID-19 pandemic
Omelet’s deliverables :
