Our services

Providing exceptional services from start to finish to help you bring your business vision to life

Learn how we service our clients from business ideation all the way to technical execution (and beyond!)

99.7% of Thais use social media and messaging apps

Let our teams of experts help grow your business to where your goals stand

and reach where your customers are through our service menus

LINE OA custom solutions

There’s a huge existing user base within the LINE platform where you can gain access to over 50 million LINE users across Thailand. Our solutions can help you create a unique on-LINE experience for your targeted users through customized user journeys, crafted rich menu features, action message flows, LIFF browsers, and anything else you require!

Online platform solutions
A good mobile application or website can be a very useful extension for your brand to communicate or provide a personalized experience with your customers. With us, you won’t have any more worries about out-dated designs or buggy applications – just how to keep expanding your business!

Realtime COVID-19 Updates

A mobile, tablet, and desktop friendly website that displays important and relevant information of coronavirus

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Social media integration solutions
With over 52 million social media users in Thailand, social media has become an integral part of companies’ marketing and CRM initiatives. Omelet is specialized in incorporating your social media data and activities into your main system, creating a detailed perspective on your online presence.

Zendesk Integration

Cumulating data collected via LINE OA to be centralized and processed in Zendesk

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Customer experience design
With the customer behaviors changing rapidly everyday, keeping up with what your customers are looking for, the visual designs they’re attracted to, and the content they value are definitely sources for head sores. But customer satisfaction is a crucial part for your business to grow. So, if you don’t know how to improve your customer experience, let us help!
Discovery workshops
Collaborating ideas and gaining inputs from your teams, clients, and our experts to achieve the right end-goal for you. Our workshops will be the first stepping stone by assisting you in putting your project into motion. You’ll get unique outputs from each workshop such as a detailed market/system analysis, executional action plans, or user-approved wireframes.

Visioning Workshop

How to bring innovative advancements to improve and digitalize DMT’s user experience and system

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Introducing

transform chats,
transform business

14 Days Free Trial!

Because

Social
Commerce
is so much more than
just selling products

AMWAY THAILAND

One LINE OA for ALL

Client’s objective :

To develop Amway’s LINE OA to serve 4 strategic areas; social commerce, CRM, personal management and network expansion

Omelet’s deliverables :

  • Features co-creation; Product purchasing, Basket recommendations, and Agents’ goal tracking
  • UX/UI design and interview Amway’s customers to test recommended features​
  • Develop Dynamic Richmenu that allow multiple users type (Agents/Customers) to interact within one LINE OA while collecting behavioral activities​

Shell Go+

LINE OA Solution

Client’s objective :

Shell requires that GO+ members can connect with LINE OA to accumulate points, redeem rewards, and receive exclusive privileges as part of their GO+ membership.

Omelet’s deliverables :

UX/UI design and develop system on LINE OA for users to click GO+ button can send Action message for Register or Login GO+ member

Thai Metal Aluminium (TMA)

LINE OA Solution

Client’s objective :

Engage with TMA’s network of users (Aluminium Installer, Homeowner) for better product development and marketing communication

Omelet’s deliverables :

  • Co-create features and platform development, highlighted with Aluminium installation job search and post function

DEPA THAILAND

Realtime COVID-19 Updates

Client’s objective :

To create a website that monitors and displays realtime statistics and data regarding the COVID-19 pandemic

Omelet’s deliverables :

  • Design and Develop a user-friendly Responsive Website on both desktop and mobile, helps creating a better well-being for Thais during the pandemic

STASHAWAY THAILAND

Zendesk Integration

Client’s objective :

To connect LINE OA to the existing customer service software; Zendesk, to serve customers based in Thailand

Omelet’s deliverables :

  • Integration system from LINE to Zendesk
  • Design user-friendly UX/UI for StashAway’s customers to log in and contact admin via LINE OA

PRUDENTIAL THAILAND 

Online Insurance Responsive Website

Client’s objective :

To design an engaging customer experience for Prudential’s new online insurance website considering both consumers’ engagement and Prudential’s longstanding heritage as well as optimizing for mobile-first experience

Omelet’s deliverables :

  • User testing interview and results summary
  • UX/UI design for all insurance service functions
  • Responsive website for both desktop and mobile

FHI – TESTMENOW

CX Design

Client’s objective :

Testmenow.com aims to provide a seamless and accessible digital platform where users may find credible health information and arrange appointments at partner clinics for sexually transmitted infection (STI) testing and consultations.

Omelet’s deliverables :

  • User Analysis

  • Mood board

  • UX/UI design for new website

ECOLIFE

CX Design

Client’s objective :

ECOLIFE is embarking on an exciting journey to redesign and enhance their existing system. By refining the platform, we aim to provide users with a more seamless and engaging experience in discovering and participating in eco-friendly activities that contribute to sustainability and climate action.

Omelet’s deliverables :

– Project management
– UX/ UI design for Website
– QA

Thonburi Healthcare Group (THG)

CX Design

Client’s objective :

Due to unoptimized customer experience on THG Live application, client has engaged Omelet to revamp UX/UI of the platform

Omelet’s deliverables :

– Mood board
– UX/UI design for healthcare applications

DON MUANG TOLLWAY 

Visioning Workshop

Client’s objective :

To create a system that will collect useful customer information that DMT can leverage for future campaigns or enhancements

Omelet’s deliverables :

  • Conduct visionary workshop with DMT’s executives and employees on possible features that DMT should include in their system
  • Design system blueprint for DMT to pitch to their board for system development