One LINE OA for all

To develop Amway’s LINE OA to serve 4 strategic areas; social commerce, CRM, personal management and network expansion.

• Features co-creation; Product purchasing, Basket recommendations, and Agents’ goal tracking.
• UX/UI design and interview Amway’s customers to test recommended features​.
• Develop Dynamic Richmenu that allow multiple users type (Agents/Customers) to interact within one LINE OA while collecting behavioral activities​.