Scroll to explore↓
Customer experiences for LINE, loyalty & AI

Serve your customers, where they already are

Omelet is your 360 LINE partner with services ranging from CRM, loyalty, reservations, campaigns, games, ads, broadcast, payments and more!

Our work

Business challenges solved with LINE solutions

See how brands simplify journeys, build loyalty and connect services with Omelet.

AI Ordering & B2B Process Automation
02
LINE · AI · Development

AI Ordering & B2B Process Automation

Streamline B2B orders through AI-assisted LINE conversations, stock checks, ERP-ready files, and automated customer updates.

ดูรายละเอียด
Digital Badges and Product Engagement
03
LINE · Loyalty · UX/UI

Digital Badges and Product Engagement

Extend product engagement beyond registration with collectible digital badges, interactive quests, achievements, and shareable content.

ดูรายละเอียด
Employee Engagement Tool
04
LINE · UX/UI · AI

Employee Engagement Tool

Drive monthly AI upskilling campaigns and boost employee engagement and retention.

ดูรายละเอียด
Customized LINE OA Rich Menu
05
LINE · UX/UI

Customized LINE OA Rich Menu

A customized rich menu on LINE OA that lets customers easily access products, services, promotions, test drives, and app downloads.

ดูรายละเอียด
SGI LINE OA Automation
06
Co-creation · UX/UI · Development

SGI LINE OA Automation

Automating customer services on LINE OA with member registration, product catalog, store locator, and material calculation features.

ดูรายละเอียด
Shell Shuan Shim Restaurant Discovery Website
07
UX/UI · Development

Shell Shuan Shim Restaurant Discovery Website

Reimagining Shell Shuan Shim as a search-first restaurant discovery website powered by Webflow CMS and Algolia Search.

ดูรายละเอียด
01 / 04
ดูผลงานทั้งหมด
What we do

Stop asking “what if.”
Start building it.

Practical AI, CRM, chat and data solutions, built around your business goals.

01

AI Journeys

Use AI to personalise the next step for each customer and take repetitive work off your team.

Explore AI solutions
02

CRM & Loyalty

Connect profiles, purchases and rewards to run campaigns and loyalty programs that feel personal.

Explore CRM & loyalty
03

Conversational AI

Answer common questions and complete simple tasks in chat, with a clear handover to your team.

Explore conversational AI
04

Data & Integration

Connect touchpoints and business systems so teams share one view of the customer and can measure results.

Explore data & integration
ดูบริการทั้งหมด
Build with LINE

Build where your customers already are.

Help customers discover, join, book, shop and come back — all inside LINE, connected to the systems behind your business.

Explore LINE solutions→
Customer lifecycle
01
Reach
LINE Discovery

Targeted LINE Ads & In-store Scan Points

Smart Channel Ad
QR Entry Point
KPI
Reach, CTR
Tools
LINE Ads, In-store QR
02
Acquire
Friend Conversion

1-Tap Follow with Interactive Rich Menu

LINE OA Follow
6-Tile Rich Menu
KPI
New friends, CPF, Block rate
Tools
LINE OA, Rich Menu, MINI App
03
Register
1st-Party Profile

LINE Login & Instant Membership Form

Frictionless Login
CRM Data Sync
KPI
Registration rate, First-party data
Tools
LINE Login, MINI App forms
04
Engage
Personalized Chat

Behavior-Triggered Flex Message Flows

Interactive Flex
Step Automation
KPI
Participation, DAU
Tools
Messaging API, Flex & Step Messages
05
Convert
In-App Transaction

LINE MINI App Booking & 1-Tap Pay

Zero-Install App
LINE Pay Checkout
KPI
Bookings, Sales
Tools
LINE MINI App, LINE Pay
06
Serve
Care & Support

Automated Service Notice & Chat Assist

Service Messages
Live Support Handover
KPI
Response time, Resolved cases
Tools
Service Messages, Chat
07
Retain
Loyalty & VIP Loop

Loyalty Wallet, Tier Rewards & Re-Order

Points & Rewards
Segment Broadcast
KPI
Repeat purchases, Redemption
Tools
OA Notifications, Segmented Broadcast
Platforms & Products

Proven platforms.
Built around your business.

We help you choose, set up and integrate the right platforms — and build custom where you need it.

Evolany platform
Evolany

Conversations that lead to action.

Through our partnership with Evolany, Omelet helps brands transform LINE and other digital touchpoints into connected experiences — combining conversation, customer data, automation, campaigns and digital services within one ecosystem.

ดูเพิ่มเติมเกี่ยวกับ Evolany
12CM Echoss marketing platform
12CM

Connect the physical world to digital experiences.

12CM provides technology that connects real-world interactions with digital customer experiences — turning physical touchpoints into measurable opportunities for engagement.

ดูเพิ่มเติมเกี่ยวกับ 12CM
Omoo design-driven technology
Omoo

Digital experiences built around people.

Omoo helps turn business ideas and customer needs into digital experiences designed around how people actually behave. It gives teams one place to communicate, collaborate, understand customers and connect fragmented customer interactions.

ดูเพิ่มเติมเกี่ยวกับ Omoo
The Omelet ecosystem

Building blocks to your solutions

We build what customers see, connect it to the systems behind your business, and keep it running — payments, rewards, support and data included.

ดูว่าเหมาะกับธุรกิจของคุณอย่างไร
01

Development

LINE MINI Apps, websites and apps — built low-code when speed matters, custom when it doesn’t fit.

02

Integration

Connect LINE to your CRM, POS, e-commerce and partner systems.

03

Payment

Take bookings and payments inside LINE, or issue cashback through e-wallets.

04

Operations

Run campaigns, coupons and cashback with audit-ready reporting.

05

Fulfillment

Deliver rewards, vouchers and confirmations the moment customers qualify.

06

Admin Support

One inbox for every chat channel, with AI answering first and your team stepping in.

07

Data / AI

One customer view for segments, dashboards and AI agents.

Client feedback

What our clients say

“

Omelet's team is proactive, accommodative & experienced.

Waynee Ng
Senior Manager, Digital Platforms
DKSH
“

Omelet team always have proper flow of work, the team did a good job in managing my project

Nuntisz L.
Multi-Channel excellence manager
Boehringer Ingelheim
“

The omelet team is very supportive and responds to chats quickly.

Panisara P.
Boutique Mall Specialist
BANGKOK
Regional network
Less hype. More things that work.

Rooted in Bangkok.
Connected across Asia Pacific.

Local understanding. Regional possibilities.

รู้จักเครือข่ายของเรา

Our clients

Trusted by leading organizations in Thailand and around the world.

Recognition

Recognition & Milestones

Great work starts with solving the right problem. Here are a few moments along the way.

LINE Thailand Conference: LINE MiniApp Launch

Speaker
MAR 2025

Alibaba Cloud Startup Demo Day 2024

Hangzhou, China
Thai Startup Representative
SEP 2024

Enterprise Asia

Taipei, Taiwan
Enterprise Asia
DEC 2023

Entrepreneur World Cup Thailand

Top 10 Finalists
OCT 2022

She Loves Tech

Thai Representative
SEP 2022

Microsoft

Highway to 100 Unicorns (APAC)
Thai Startup Representative
SEP 2022

KBank x Stanford

Katalyst Accelerator
Winner
SEP 2022

Alibaba Cloud x KrASIA

Global Startup Accelerator
Singapore–Thailand
Top 10 Finalists
JAN 2022

ISO/IEC 29110

Software Application Development
SEP 2022