Build membership, rewards, gamification and measurable O2O journeys across LINE and WeChat —without forcing customers into another app.
Membership, rich menus, targeted messaging, Mini App experiences, LINE Points and Official Account journeys in one connected platform.
Echoss also powers Official Account and Mini Program campaigns in WeChat markets—from mission rallies to tourism passports and retail activations.
A LINE-native membership CRM that turns social traffic into an owned customer base.
Launch stamp cards, roulette draws and offers from ready-made templates—without code.
Custom O2O campaigns, CRM experiences and authentication built around your goals.
See membership status, spending, points and voucher behavior at a glance—then act on it with sharper segments and automated journeys.
Bring every profile, account, store, and transaction into a single source of truth. No more scattered spreadsheets or siloed systems — just clean, connected customer data your whole team can act on.
Design tiers, points and stamp campaigns that reward the behaviours that grow your business — and bring customers back to buy again.
Segment and tag customers to send campaigns, referral programs and announcements that fit each group.
Create coupons, points, gifts and reward bundles, with automated rules that personalize rewards for each customer segment.
Configure settings, manage operational data and pull the reports your team needs from one back office.
Set the value, quantity, validity period and conditions of each voucher — no code required.
Distribute vouchers via LINE, QR code or campaigns — to every customer or to selected member segments.
Staff scan the code at the counter and the voucher is marked as used instantly.
Track vouchers issued, collected and redeemed by campaign and branch.
Set prizes and winning odds, and let customers spin the wheel right inside LINE.
Customers scratch to reveal a prize, and the reward lands in their account instantly.
Award a stamp for every visit or purchase, and unlock rewards when the card is complete.
Cap plays per person and total prizes so campaigns never give away more than planned.
Choose a layout, add images and decide what each button does.
Switch menus automatically for new visitors, members or each membership tier.
Plan seasonal or campaign menus in advance and let them switch on schedule.
Preview the menu exactly as it will appear in LINE before publishing.
Configure the customer experience and operate it from one back office—from signup and tier logic to voucher settlement, games, rich menus and analytics.
Create welcome gifts, birthday coupons, cash offers, voucher bundles and coupon books. Support batch validation, redemption tracking, un-redeem and settlement reporting.
Build member cards, accumulated-spend tiers, point rules, upgrade logic and behavior-based journeys tailored to each customer segment.
Launch wheel, scratch card, slot machine, card flip, 9-grid, claw machine and MGM refer-a-friend experiences with prize and credit management.
Create multilayer LINE rich menus with audience rules by tier, tag, registration status and campaign period—plus click analytics.
Track member growth, spending, point activity, voucher performance and campaign results through actionable dashboards.
Connect back-office admin, POS, QR code and patented Smart Stamp—no battery, app download or complex integration required.
100% web-based inside LINE or WeChat.
No battery, network or complex staff training required.
Unique secure identity verifies the interaction instantly.
Founded in 2015, 12CM is one of Taiwan Martech leading brands with over 15 million members across 2000+ brands and 10,000+ stores
Build a customer engagement engine that fits your channels, stores and growth goals.
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