Meta Conversations – How messaging will change business approaches worldwide [EN]
CX Design LINE OA
The Omelet Co., Ltd. (Head Office)
23/34-35 The Prime Hua Lamphong, Building A,
2nd Floor, Room No. 202, Soi Sukorn,
Talat Noi, Samphanthawong, Bangkok 10100
©2021-2025 THE OMELET CO., LTD.
Thonburi Healthcare Group (THG)
CX Design
Client’s objective :
Due to unoptimized customer experience on THG Live application, client has engaged Omelet to revamp UX/UI of the platform
Omelet’s deliverables :
ECOLIFE
CX Design
Client’s objective :
ECOLIFE is embarking on an exciting journey to redesign and enhance their existing system. By refining the platform, we aim to provide users with a more seamless and engaging experience in discovering and participating in eco-friendly activities that contribute to sustainability and climate action.
Omelet’s deliverables :
FHI – TESTMENOW
CX Design
Client’s objective :
Testmenow.com aims to provide a seamless and accessible digital platform where users may find credible health information and arrange appointments at partner clinics for sexually transmitted infection (STI) testing and consultations.
Omelet’s deliverables :
User Analysis
Mood board
UX/UI design for new website
Shell Go+
LINE OA Solution
Client’s objective :
Shell requires that GO+ members can connect with LINE OA to accumulate points, redeem rewards, and receive exclusive privileges as part of their GO+ membership.
Omelet’s deliverables :
UX/UI design and develop system on LINE OA for users to click GO+ button can send Action message for Register or Login GO+ member
Thai Metal Aluminium (TMA)
LINE OA Solution
Client’s objective :
Engage with TMA’s network of users (Aluminium Installer, Homeowner) for better product development and marketing communication
Omelet’s deliverables :
DON MUANG TOLLWAY
Visioning Workshop
Client’s objective :
To create a system that will collect useful customer information that DMT can leverage for future campaigns or enhancements
Omelet’s deliverables :
AMWAY THAILAND
One LINE OA for ALL
Client’s objective :
To develop Amway’s LINE OA to serve 4 strategic areas; social commerce, CRM, personal management and network expansion
Omelet’s deliverables :
PRUDENTIAL THAILAND
Online Insurance Responsive Website
Client’s objective :
To design an engaging customer experience for Prudential’s new online insurance website considering both consumers’ engagement and Prudential’s longstanding heritage as well as optimizing for mobile-first experience
Omelet’s deliverables :
STASHAWAY THAILAND
Zendesk Integration
Client’s objective :
To connect LINE OA to the existing customer service software; Zendesk, to serve customers based in Thailand
Omelet’s deliverables :
DEPA THAILAND
Realtime COVID-19 Updates
Client’s objective :
To create a website that monitors and displays realtime statistics and data regarding the COVID-19 pandemic
Omelet’s deliverables :
